Support & Contact
The HPC group at RRZE is the main point of contact for all scientists at FAU or from NHR that want to optimize or parallelize their code, run it on our clusters, apply for resources at RRZE or outside of Erlangen, or procure their own systems.
There are two e-mail addresses that should be used for initial contact:
Please do not e-mail anyone in the HPC team directly about a new issue – we are travelling frequently and your message may get lost. Use your official university e-mail address when contacting us.
You can also get in touch with us in person, discuss problems and ask questions at our monthly HPC-Cafe at RRZE. It takes place every second Tuesday of the month and there is free coffee and cake!
We collected support success stories to illustrate the impact of user support on the efficient use of HPC resources.