Service disruptions on Fritz and Helma due to outage of cooling
We had to perform an emergency shutdown for the clusters Fritz and Helma today (Wednesday, April 16) at around 13:30, after the cold water supply for these clusters failed at around 13:10. All jobs running at that time were terminated (ungently).
Update 16.04. 15:50: First analysis showed that a pump has failed, and a broken relay prevented activation of the backup pump. We currently do not have an ETA for when Fritz and Helma will be back. Technicians will have a closer look at the problem tomorrow morning, at least until then the clusters will remain switched off.
Update 17.04. 21:15: Batch processing on parts of the systems has been resumed.